How Jacob’s Heating and Cooling Went the Extra Mile to Keep One Pittsburgh Home Cool

Posted on by Morgan Cerminara

When Naveen needed to replace his aging AC unit through a home warranty, he turned to Jacob’s Heating and Cooling. From the very beginning, he was impressed by their level of communication and professionalism. “I can’t say enough good things about the service and care provided by Jacob’s Heating and Cooling (especially Scott)! Their communication was excellent from start to finish—courtesy calls, punctual arrivals, and Haley at the office does a fantastic job with scheduling and following up on issues,” Naveen shared.

A Decade of Excellence in Pittsburgh

Jacob’s Heating and Cooling has been serving the Pittsburgh community for over 10 years. As a family-owned business, they pride themselves on treating each customer’s home with the same care and attention as their own. Their commitment to quality and customer satisfaction has earned them a stellar reputation in the area. For Naveen, what truly set them apart was their dedication to making sure everything was done right.

Comprehensive HVAC Services
Jacob’s Heating and Cooling specializes in a wide range of heating and cooling solutions, ensuring Pittsburgh homeowners stay comfortable year-round. Their services include:
  • Heating Services: From furnace repairs to new installations, ensuring homes stay warm during Pittsburgh’s chilly winters.
  • Cooling Services: Providing air conditioning maintenance, repair, and installation to keep residents comfortable in the summer heat.
  • Indoor Air Quality: Offering solutions to improve the air quality inside homes, benefiting those with allergies or respiratory issues.

Despite minor issues with his new AC unit—replacing an outdated model from 1996—Naveen felt completely supported. “Scott made multiple visits to ensure the unit was running smoothly and efficiently. His dedication was evident in every interaction. He was always friendly, incredibly knowledgeable, and generous with his time (one time setting aside half a day to test out a FreezeStat fix),” he recalled.

A Commitment to the Community

Beyond their technical expertise, Jacob’s Heating and Cooling is known for their prompt and reliable service. Available 24/7, they ensure that emergencies are addressed swiftly, providing peace of mind to Pittsburgh residents.

For Naveen, the standout factor was Scott’s passion for teaching. “As a new homeowner eager to learn, I appreciated how he explained everything without ever making me feel like a bother. His willingness to answer questions and address concerns with a positive attitude is what truly sets them apart from other contracting companies,” he said.

Jacob’s Heating and Cooling has now become his go-to HVAC company. “Finding a reliable, honest, and dedicated team is rare, especially for someone eager to learn about their new home. Scott’s willingness to explain everything without making me feel annoying was much appreciated!”

Experience the Jacob’s Heating and Cooling Difference

If you’re in the Pittsburgh area and in need of HVAC services, consider reaching out to Jacob’s Heating and Cooling. Their blend of professionalism, expertise, and genuine care for their customers sets them apart in the industry.

For more information or to schedule a service, visit their website at https://www.jacobhvac.com/ or call 412-407-7553.

With Jacob’s Heating and Cooling, you’re not just getting a service provider; you’re partnering with a company that treats you like family.