The new iPhone App allows Mazda owners to access roadside assistance with a swipe of a finger. The iPhone is designed to help Mazda drivers obtain immediate roadside assistance if they need it. The App puts drivers directly in touch with a roadside assistance agent, who can quickly dispatch reliable and professional roadside assistance to the vehicle’s exact location via GPS-enabled technology, anytime.
The Mazda Roadside Assistance App is the first interactive push notification-based roadside Application in the industry. The App gives drivers estimated time of arrival (ETA) and Service Provider information throughout the roadside event. Mazda owners can expect to receive three notifications via the App:
- Closed Loop 1 – ETA for service and service provider information with the ability to directly call the service provider or Mazda Roadside Assistance.
- Closed Loop 2 – Once ¾ of the ETA has elapsed a reminder notification will be sent to the App with the remaining ETA and Service Provider information and the ability to directly call the service provider or Mazda Roadside Assistance.
- Closed Loop 3 – Confirmation that the service provider has arrived and service has been completed.
The system works in conjunction with Mazda’s roadside assistance and roadside assistance plus programs.
To read more visit mazdausamedia.com.
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