There are phone systems that support anywhere up to 1,000 telephones or so.
Check and see if you would like your phone system to have any of these features:
1. Busy Automatic Redial
2. Routing of Calls
3. Queuing
4. Multiple Logins for Agents
5. Call Recording
6. Voice Assistant
7. Text / To / Speech
8. Automatic Intercom for Call Backs
9. Dialing Buttons (Automatic)
10. Hold (Automatic)
11. Automatic Hold, Park Recall
12. Line Select (Automatic)
13. Number ID
14. Release Call From Hold Option
15. Release From Voice Mail (Automatic)
16. Background Music
17. Control Station
18. Overrides
19. Station Transfer, Ringing
20. Call Forwarding
21. Busy, No Answer
22. External Remote
23. Call, Park
24. Call Pickup
25. On-Hold, Park
26. Ringing Other Stations
27. Page To Meet
28. Call Record to go to Voice Mail*
29. Transfer Calls
30. Internal Calls
31. Recall
32. Call Waiting
33. Caller ID
34. Call History (Abandoned)
35. Call History List
36. Redial
37. Inform While Busy
38. Internal User Name
39. Flexible Station Numbering
40. Busy Lamp
41. Flash Button
42. Multi-Line Accessl
43. Service Override
44. Conferencing up to 8 parties
45. Multi-Station System
46. Credit Card Calling (“O”+ Dialing)
47. Day, Night Modes and Switching Automatically
48. Delayed Ringing
49. Direct Inward Dialing
50. Direct Inward System Access
51. Direct Inward Termination
52. Direct Station Select
53. Buttons
54. Direct Station Selection Console (Optional)
55. Voice Page
56. Line Hold (Automatic)
57. Night Transfer
58. Speed Dial Button
59. Voice or Tone Signals
60. LED Indicators
61. Distinctive Ringing
62. Inform Do Not Disturb
63. Do Not Disturb Override
64. Door Lock
65. Door Phones
66. Dual Color LEDs
67. Executive Override
68. Executive Override Blocking
69. External Amplified Speaker
70. Paging for Groups
71. Handsfree Answerback Intercom
72. Headset Interface
73. Hearing Aid Compatible
74. Hot Dialing
75. Hotline Service (Emergency)
76. LCD Alphanumeric Messages
77. LCD Automatic Callback Number Display
Besides having good phone features on telephone systems, it is imperative that the company has excellent Customer Service. Be sure you can reach them by phone, by fax, and by email. Should anything happen with your business phone system, it can mean lost calls, which can mean, a financial loss as well. If a potential client/customer is unable to reach you when needed, he or she just might go somewhere else to do business.
Your business phone system is the first impression your potentials get about your business. Communication is critical to every business. Without it, it is impossible to be successful. As your business becomes more successful, your business phone system needs to improve as well.
There are many options to consider. A phone system decision can affect your business, Making the wrong decision could hurt your business financially.
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