Need Parts For Your Central Cleaning System? Take the Quiz

1. Does your master vac turn on but there is never any suction?

a. yes

b. no

Answer: If the unit does turn on, but there is no suction at all — it can either mean there is a clog in your hose or there is a clog in your piping. There actually is a type of backflushing method that can be used to clear the clog and get your unit working properly as soon as possible.

2. Does your master vac stay on usually, but won’t turn off?

a. yes

b. no

Answer: There have been some problems within the past with the relay on the master unit. You can turn the unit off just by unplugging the master unit from the outlet.

3. Is your power brush picking up when in use?

a. yes

b. no

Answer: If not, The belt and/or beater bar mechanism within the power brush may happen to need replaced.

4. Did you notice if your radio intercom system stop working after you had a terrible lightning storm?

a. yes

b. no

Answer: Your radio intercom systems may be damaged by a lightning strike or even a power surge.

5. Is the your outdoor speaker on your radio intercom system working?

a. yes

b. no

Answer: Weather conditions can actually effect your door speakers. After your outdoor speaker has been repaired, applying a sealant between your speaker and the mounting may prevent bad weather conditions from damaging your speaker.

6. Do you know how to remove your master intercom from your wall in order to ship it for service?

a. yes

b. no

Answer: Many of the units are made so that most of the wires unplug easily. Refer to your owners guide for details.