Business Phone Systems – Why Every Business Needs Them

A. Do you experience frequent disconnects or slow internet speeds?

Yes
No

Slow Internet speeds can be caused by poor cabling, spotty connectivity, and packet loss. It’s important to have a reputable phone company install a structured cabling system. The cable needs to be cabled correctly the first time so it won’t need to be re-cabled later on at a cost.

B. Do you have a tough time hearing the person when your phone rings and is there static?

Yes
No

Here are some reasons for static on your phone: 1. Loose connections in the phone jacks. 2. Bad installation throughout the entire system 3. Cheap phones sometimes have loose connections.

C. Has this ever happened to you? You have a meeting in your conference room and need the phone line to connect with a potential client in another city. In order for everyone to hear, you want to use your speaker button feature — but it seldom works. You chance it, and hope for the best.

Yes
No

A professional system would work and may even have programmable buttons. They save time and give you fast access to calling functions

D. Does your receptionist answer the phone with an upbeat tone?

Yes
No

Some type of attendant feature would streamline your operations making them efficient by enabling your callers to route their own calls and leave messages without the need of a receptionist. A feature of routing calls will send callers to the extension or department they want. Callers can simply find a person’s extension when they use the directory feature.

E. Do you ever experience the problem of not getting your messages? People say they called you, and you have to tell them you never got the message?

Yes
No

A telephone answering feature will give your callers a choice. They will be asked to leave a message, call another extension, to be put on hold or be transferred to the operator for assistance.